Delivery Options Provided

We incorporate with private courier company to deliver parcel from our warehouse, retail store, production site to you. Delivery rates are noted for informational purposes only. The rates are provided by our subcontractors. We do not guarantee the validity of the rates at the date you complete the purchase. The actual delivery cost will be calculated at the checkout prior to completing the order.

We do our best to keep the information on this page as accurate as possible, but occasionally the list of the carriers may be inaccurate. In this case, please contact us by any available means to inform us about the inaccuracy and we will take necessary measures to correct the information.

Processing Orders to Shipping

The orders placed and packed by 6 pm at the warehouse, retail store, or production site local time will be processed for shipping the same day. The orders places and packed after that time will be processed for shipping the next business day. Sometimes processing takes 2 to 3 days depending on availability of product, manpower, holidays, etc. Our Business Days are Monday-Friday.

You will get updated status of shipment at its each stage from order is place to, processes to, ready to ship to, despatch to deliver. You have to check mail on regular basis. Tracking details also mailed to track shipment.

Payment Options Provided

The following is the list of the payment options we provide on our Site. The rates are provided by our subcontractors. The actual delivery cost will be calculated at the checkout prior to completing the order.

We do our best to keep the information on this page as accurate as possible, but occasionally the list of the carriers may be inaccurate. In this case, please contact us by any available means to inform us about the inaccuracy and we will take necessary measures to correct the information.

Cardless (Mobile) Payment

You can pay using a third-party payment processing provider service like PayTm, PhonePe, Google Pay, etc. To do so, choose the necessary payment option at checkout.

Card Payment

We accept cards with MasterCard, Visa, Discover, and American Express symbol. Keeping your online payments secure is our number one priority.

If your card transaction is approved, the amount will be reserved immediately and an order confirmation will be sent to your email address.

If your card transaction isn't approved, your order will be cancelled. Please contact your bank or card provider if you have any questions about this.

Gift Cards

You can use our e-gift cards/Loyalty Points when shopping online on www.orangecity.net.in.

To make an online payment with a gift card/Loyalty Points, just follow these steps:

1. Select to use a gift card/Loyalty Points when paying at the checkout.

2. Enter the gift card number in the highlighted field.

3. Make sure to confirm to apply the gift card towards your purchase.

You can use a gift card to pay for your entire order online or combine it with all other payment methods.

Do You Have Questions?

Need more help? Ask! Our email for customer queries is care@orangecity.net.in.

We are always happy to help!